Your First Week in Israel - Comprehensive

Aliyah Guide

Mazal tov on your aliyah! Here's everything you need to know for a successful first week.

 IMMEDIATE GOVERNMENT PRIORITIES

Ministry of Aliyah and Integration (Misrad HaKlita)

Official Portal: https://www.gov.il/en/departments/ministry_of_aliyah_and_integration/govil-landing-page

Personal Account: https://www.gov.il/en/service/private-area-new-immigrants-and-returning-residents

This is your central hub for managing all benefits, submitting inquiries to your integration counselor, applying for scholarships from the Student Authority, tracking payments, uploading documents, and building business plans. You can submit inquiries in any language, including those not listed on the site.

**At the Airport: **Upon arrival at Ben Gurion Airport, after passport control, you'll receive:

ï           Your Teudat Oleh (immigrant certificate)

ï           Initial Sal Klita payment of approximately 3,000-3,500 shekels for single adults (higher for families) on a prepaid debit card called "Kartis Aliyah" or "Kart-Isa"

ï           This immediate payment covers urgent expenses: transportation, initial groceries, hygiene products, and SIM cards

**First Appointment: **Call *2994 to schedule your initial meeting with your personal Misrad Haklita counselor. This appointment is mandatory to set up your ongoing benefits.

Teudat Zehut (Israeli ID Card)

Your Israeli identity card is the most important document you'll have. It's required for:

ï           Opening bank accounts

ï           Registering for health insurance

ï           Applying for jobs

ï           Signing rental agreements

ï           All government services

Apply at the Ministry of Interior if not received at the airport.

 BANKING - TOP PRIORITY

**CRITICAL: **You must open a bank account within the first few days. Misrad Haklita cannot transfer your monthly Sal Klita payments to an inactive or non-existent account. Your second payment and all subsequent payments depend on having Israeli bank account details registered with the Ministry.

The Four Major Banks Offering English Services & Olim Benefits:

**Bank Hapoalim **(Established 1921)

ï           Israel's largest and most expansive financial institution

ï           Widest network of branches and ATMs nationwide

ï           Competitive fees with exclusive discounts for Olim Chadashim

ï           Strong accessibility across all regions

**Bank Leumi **(Founded 1902)

ï           Similar size to Hapoalim

ï           Olim-specific services: https://www.leumi.co.il/minisite/olim_en/

ï           Offers "Pepper" - a fully digital banking branch with zero transaction fees and AI-driven financial insights (launched 2017)

ï           Can open accounts entirely online

ï           Non-resident accounts available for tourists

ï           Specialized employee accounts

**Discount Bank **(Founded 1935)

ï           Israel's third-largest bank

ï           Subsidiary Mercantile Bank serves youth, soldiers, and diverse clients

ï           Special incentives and packages specifically designed for new Olim Chadashim

ï           Cost-effective options

Mizrahi Tefahot Bank

ï           Best known for mortgages and loans

ï           Strong customer service

ï           Good for long-term financial planning

What to Bring to Your Bank Appointment:

Essential Documents:

ï           Teudat Zehut (Israeli ID)

ï           Teudat Oleh (Immigrant certificate)

ï           Passport

ï           "Note of Future Bank Account" form received at airport

ï           Foreign tax identification number (mandatory for US citizens due to FATCA regulations)

To Activate Your Account:

ï           Cash or check to make an initial deposit (even a small amount activates the account)

ï           Proof of address (if available - can be temporary housing)

Time Required:

ï           Allow at least 1 hour, preferably 1.5-2 hours before the bank closes

ï           There are extensive forms to complete

ï           Ask questions about fees, online banking setup, international transfers, and Olim benefits

Important Banking Information:

Fee Structure:

ï           Most banks charge small transaction fees (Amlah)

ï           Monthly account maintenance: ₪10-30 (often waived for Olim initially)

ï           ATM withdrawals at other banks: ₪5-8 per transaction

ï           International transfers: ₪15-50 per transfer

ï           Foreign exchange fees: 1-3% of transaction

ï           **WARNING: **Initial fee waivers and discounts for Olim typically end after 6-12 months. Fees will rise after the introductory grace period.

Negotiation Tips:

ï           Build rapport with your personal banker - this relationship is invaluable

ï           Business owners often have more success negotiating lower fees

ï           Don't be shy - directly request fee reductions

ï           Compare fees between banks before choosing

Israeli Banking Practices:

ï           Israeli banks have strict transaction monitoring (unlike Western privacy-focused banking)

ï           Enhanced due diligence is standard due to regional security concerns

ï           Banks may request additional documentation for large transactions

ï           Social security numbers required for US citizens

ï           Online banking is sophisticated and widely used

Digital Banking Options:

ï           All major banks offer mobile apps with Bit and PayBox payment systems (popular in Israel)

ï           "Banking ID Card" available through online accounts - provides comprehensive financial disclosure

ï           Investment and savings options accessible digitally

ï           Foreign currency exchange through apps

 HEALTH INSURANCE (Kupat Cholim) - UNIVERSAL COVERAGE

Healthcare in Israel is universal and mandatory. Every resident must register with one of four health funds.

Free Coverage for New Immigrants:

ï           First 6 months: Completely free basic coverage (no income required)

ï           Months 7-12: Free if unemployed or earning less than 5% of average Israeli wage

ï           Free coverage only begins AFTER you register - it doesn't automatically activate

ï           If employed: Employer deducts health contributions from salary automatically

ï           If self-employed: Pay through Bituach Leumi (National Insurance)

Who's Included:

ï           Jewish immigrants under Law of Return

ï           Children and grandchildren

ï           All minors and dependents in your immigration file

The Four Health Funds - Choose One:

All four are non-profit, required by law to provide the same core package, and cannot deny membership. Differences are in clinic locations, atmosphere, and supplementary services.

)קופת חולים כללית( Clalit

ï           Israel's largest health fund

ï           Best network in rural, border areas, and peripheral regions

ï           Most comprehensive clinic coverage nationwide

ï           Services available in Hebrew, English, Arabic, and Russian

ï           Largest pharmacy network

)מכבי שירותי בריאות( Maccabi

ï           Second-largest, founded 1940

ï           Thousands of doctors and nurses in hundreds of neighborhood clinics

ï           Operates Assuta Medical Centers (4 hospitals and medical institutes)

ï           90 Maccabi Pharm pharmacy branches

ï           MaccabiDent dental clinic network

ï           Aesthetic treatments, child health centers, physiotherapy

ï           Women's health centers

ï           Popular with English speakers

Meuhedet (מאוחדת)

ï           4,000 doctors in over 300 local clinics

ï           Most clinics have their own laboratories

ï           Dozens of pharmacies

ï           Child development centers

ï           Physiotherapy institutes

ï           Women's health services

ï           Diabetes care programs

ï           Popular with English speakers

Leumit (לאומית)

ï           320 medical centers nationwide

ï           150 dedicated Leumit pharmacies

ï           Agreements with all government hospitals and many private ones

ï           Wide range of primary care physicians, pediatricians, nurses

ï           Extensive specialist physician network

How to Register:

Option 1 - At the Airport (Recommended):

ï           Registration desk available immediately upon arrival

ï           Receive temporary insurance card on the spot

ï           Can start using services immediately

Option 2 - Israel Post (Doa'ar):

ï           Visit any Israel Post branch with your Teudat Zehut

ï           Complete registration forms

ï           Receive temporary card

Option 3 - Directly at Kupat Cholim Office:

ï           Go to branch of your chosen fund with Teudat Zehut and Teudat Oleh

ï           Complete registration in person

ï           Get temporary magnetic card immediately

ï           Permanent cards mailed to your address within 2-3 weeks

The Basic Health Basket (Sal Bri'ut) Covers:

ï           Family doctor visits

ï           Specialist consultations

ï           Hospital care and surgery

ï           Emergency room visits

ï           Pregnancy and childbirth

ï           Children's health

ï           Chronic illness treatment

ï           Prescription medications (with small co-pays)

ï           Lab work and tests

ï           X-rays and basic imaging

ï           Mental health services (approximately ₪10 co-pay per therapy session)

What's NOT Included in Basic Coverage:

ï           Dental care (except for children under certain conditions)

ï           Certain advanced procedures

ï           Private hospital rooms

ï           Some specialist treatments

ï           Enhanced medication options

Supplementary Insurance (Highly Recommended):

ï           About 80% of Israelis purchase supplementary coverage

ï           Covers gaps like dental care, private hospital rooms, advanced treatments

ï           Monthly cost ranges from ₪50-200 depending on level

ï           Reduces wait times significantly

ï           Allows choice of specialists and hospitals

ï           Sign up early to avoid waiting periods for major procedures

Switching Health Funds:

ï           Can switch funds twice per year on specific dates

ï           Transfer takes 45-105 days to complete

ï           Process through Bituach Leumi website

ï           Requires Israeli credit card information for identity verification (service is free)

ï           Download your chosen fund's mobile app for appointments, prescriptions, test results

    MOBILE PHONE & INTERNET

Major Mobile Carriers (All Offer English Support):

Big Three (Widest Coverage):

ï           **Pelephone **- Oldest carrier, excellent customer service

ï           **Cellcom **- Strong network, good business plans

ï           **Partner (Orange) **- International brand, comprehensive coverage

Budget Options (Lower Prices, Good Coverage):

ï           **Golan Telecom **- Excellent value, growing network

ï           **Hot Mobile **- Good prices, bundled with internet options

ï           **Rami Levy **- Discount option

Where to Get SIM:

ï           Airport (most convenient but potentially more expensive)

ï           Official carrier stores in any city

ï           Authorized dealers in malls

ï           Electronics stores

What You'll Need:

ï           Passport or Teudat Zehut

ï           Israeli bank account (for payment setup)

ï           Proof of address (utility bill or rental contract - some carriers flexible for new Olim)

Typical Plans:

ï           Unlimited calls within Israel

ï           Large data packages (50-100GB common)

ï           International calling add-ons available

ï           Monthly costs: ₪30-150 depending on carrier and plan

ï           Many carriers offer special Olim discounts for first 6-12 months

Home Internet:

ï           Bezeq - Main provider (phone and fiber)

ï           Hot - Cable and fiber

ï           Partner - Fiber and wireless

ï           Cellcom - Growing home internet services

ï           Installation takes 1-2 weeks typically

 ULPAN - HEBREW LANGUAGE STUDY

Hebrew fluency is essential for full integration. The government provides comprehensive support.

Ulpan Benefits:

ï           **Completely free **for first 18 months after aliyah

ï           Standard "Ulpan Alef" course: 5 months duration

ï           Schedule: 5 days per week, 5 hours per day (25 hours weekly)

ï           Many locations throughout Israel

ï           Your Teudat Zehut address determines your Ulpan location

ï           Additional ulpan assistance available from Misrad Haklita

CRITICAL FINANCIAL LINK:

ï           Attending ulpan is REQUIRED for Sal Klita payments months 7-12

ï           Must maintain 75-80% attendance minimum

ï           Ministry monitors attendance closely

ï           Missing classes = losing payments (approximately ₪1,300-1,500 monthly)

ï           These payments support you during intensive language study

Ulpan Scholarship (Ma'anak):

ï           Additional financial support available while studying

ï           Apply through your Misrad Haklita counselor

ï           Helps cover living expenses during full-time study

Types of Ulpan:

ï           Regular Ulpan - Morning or evening options

ï           Ulpan Etzion - Kibbutz-based, immersive programs

ï           Online ulpan options (limited, mainly post-pandemic)

ï           Specialized professional ulpanim (for specific fields)

Registration:

ï           Through your Misrad Haklita counselor at first appointment

ï           Placement test determines your level (Alef through Vav)

ï           Can start within weeks of arrival

 SAL KLITA (ABSORPTION BASKET) - DETAILED BREAKDOWN

The Sal Klita is financial assistance designed to help you during your initial integration period while you're finding work and adjusting.

Payment Structure:

First 6 Months - Automatic Payments:

ï           Amounts determined by age and family status

ï           Single adult (Ole Yachid): Varies by age bracket

ï           Families: Higher amounts plus child supplements

ï           Payments transferred between 1st-15th of each month

ï           Direct deposit to your Israeli bank account

ï           **CRITICAL: **If you leave Israel during first 6 months for ANY reason, payments STOP immediately and permanently

Months 7-12 - Conditional Payments:

ï           Requires active ulpan attendance (75-80% minimum)

ï           Lower monthly amounts: approximately ₪1,300-1,500 for single adults

ï           Automatically transferred if attendance requirements met

ï           Ministry tracks attendance directly from ulpan

Special Considerations:

ï           Both parts of absorption basket doubled initially in 2024 with larger lump sum on arrival

ï           Calculate your specific amount based on family size, ages, and situation

ï           Pregnant women may qualify for additional support

ï           Lone soldiers receive special grants

Additional Financial Benefits for New Olim:

Tax Benefits:

ï           **10-year tax exemption **on all foreign income (active and passive)

ï           Exemption covers: investment income, property sales abroad, permanent profits

ï           Most significant financial benefit for those with foreign assets

ï           Applies from date of arrival

ï           No taxes on foreign pensions during exemption period

Purchase Tax Benefits:

ï           Special reduced rates when buying first home in Israel

ï           Must purchase within first 7 years after aliyah OR make aliyah within 1 year of purchasing

ï           Can save tens of thousands of shekels

ï           Graduated brackets based on property value

Arnon Tax (Municipal Property Tax):

ï           Up to 90% reduction on first 100 square meters

ï           Valid for first 2 years from aliyah date

ï           Apply at city municipality

ï           Significant savings on annual property tax

Customs Benefits:

ï           Import personal belongings duty-free within designated timeframes

ï           Vehicle import with exemptions (specific quotas and rules)

ï           Household goods exemptions

Rental Assistance (Maamak Diyur / Parnasat Dira):

ï           Monthly stipend to offset rent costs

ï           Begins month 7 or 8 after aliyah (depending on when you made aliyah)

ï           Duration: Up to 30 months for those who made aliyah after March 1, 2024; up to 5 years for those before

ï           Amount varies by:

◦           Family composition (single, couple, children)

◦           City of residence (zones A, B, C with different support levels)

◦           Length of residency

ï           Higher assistance for "national priority areas" - Negev, Galilee, and designated development areas

ï           Requires active ulpan attendance

ï           Paid directly to bank account

Employment Support:

ï           Financial assistance for job training courses

ï           Vouchers for professional retraining

ï           Grants for starting small businesses

ï           Salary subsidies for employers hiring Olim in certain sectors

ï           Job placement services through Sherut HaTa'asuka

Education Benefits:

ï           Candidates under 27: BA degree assistance

ï           Candidates under 30: MA degree assistance

ï           Mechina (preparatory year) support up to age 27

ï           Up to 1 year subsidy for Hashlamot (prerequisite classes for MA)

ï           Through Student Authority (Rashu"t HaStudentim)

ï           Young Olim under 30: Free or heavily discounted tuition

ï           Full scholarships available for certain professions

Daycare/Childcare Support:

ï           Available if both parents enrolled in ulpan (minimum 49 hours weekly combined)

ï           OR both parents registered as unemployed and job-seeking with Sherut HaTa'asuka

ï           OR one parent meets option 1, other meets option 2

ï           Available up to 2 years for mothers who are Olot under certain conditions

 HOUSING & ACCOMMODATION

Finding Housing:

Online Platforms:

ï           **Yad2 **- Israel's largest classified ads site (Hebrew interface, some English)

ï           **Madlan **- Real estate search and neighborhood information

ï           **Facebook Marketplace **- Growing platform for rentals

ï           **Facebook Groups **- Search "[Your City] Apartments" or "[City] Housing"

Olim-Specific Resources:

ï           Nefesh B'Nefesh Housing Board: https://www.nbn.org.il/life-in-israel/community-and-housing/

ï           City-specific Olim Facebook groups (highly recommended)

ï           WhatsApp community groups

ï           Synagogue bulletin boards

ï           Word of mouth through other Olim

What to Know About Israeli Rentals:

ï           Most leases are 1 year minimum

ï           First month + last month deposit standard (some require 2-3 months)

ï           Landlord may require guarantor (arev) - difficult for new Olim

ï           Some landlords specifically seek Olim tenants (more reliable)

ï           Furnished vs. unfurnished (furnished more common for Olim initially)

ï           Arnona (municipal tax) - clarify who pays (usually tenant)

ï           Vaad Bayit (building committee fees) - clarify responsibility

ï           Utilities usually tenant responsibility

ï           No credit check system like US - landlords verify differently

Rental Contract Tips:

ï           Get everything in writing

ï           Have contract reviewed (Nefesh B'Nefesh offers legal consultation)

ï           Clarify: Arnona, Vaad Bayit, maintenance responsibilities, deposit terms

ï           Take photos/video of apartment condition on move-in

ï           Understand early termination clauses

ï           Register address with Interior Ministry for mail

Temporary Housing Options:

ï           Absorption centers (Merkaz Klita) - government-subsidized for eligible Olim

ï           Ulpan housing - some ulpanim provide accommodation

ï           Airbnb - expensive but flexible for first weeks

ï           Sublets through Olim networks

ï           Staying with family/friends while searching

Buying Property:

ï           Special mortgage terms for Olim

ï           Low-interest loans available

ï           Purchase tax benefits (first 7 years)

ï           More complex than renting - consult professionals

ï           Consider waiting 6-12 months to understand market and locations

 EDUCATION & PROFESSIONAL LICENSING

For Students:

Student Authority (Rashu"t HaStudentim):

ï           BA assistance: Available up to age 27

ï           MA assistance: Available up to age 30

ï           Mechina (preparatory program): Up to age 27

ï           Hashlamot (prerequisite courses): Up to 1 year subsidy for MA students

Academic Programs:

ï           27 different degree programs available in English across 16 colleges/universities

ï           Allows studying while improving Hebrew

ï           Fields include: Business, Engineering, Medicine, Computer Science, more

ï           Significant tuition subsidies available

ï           Apply through Misrad Haklita counselor

How to Apply:

ï           Through your Personal Account on gov.il

ï           Submit transcripts, proof of age, Teudat Oleh

ï           Processing time: 4-8 weeks

ï           Awards based on field, institution, and financial need

Professional Licensing:

Major Reform (2024-2025):

ï           Government implemented licensing reform across 8 ministries

ï           Goal: Remove roadblocks for professional Olim

ï           Especially beneficial for: Medicine, Engineering, Law, Education, Healthcare

ï           Can now start accreditation process BEFORE arriving in Israel

ï           Procedures that took 6-12 months now expedited

ï           Dedicated English-language support

Key Professions:

ï           **Medical Doctors: **MedEx program specifically for physicians, streamlined licensing, special recruitment conferences

ï           **Nurses: **Fast-track programs available

ï           **Engineers: **Professional licensing through relevant councils

ï           **Teachers: **Conversion programs for foreign credentials

ï           **Lawyers: **Bar exam and equivalency process

ï           **Psychologists: **Licensing through Health Ministry

ï           **Accountants: **CPA equivalency process

Support Services:

ï           Counseling through Misrad Haklita

ï           Referrals to professional licensing bodies

ï           Translation support for documents

ï           Financial assistance for licensing exams and courses

ï           Professional mentoring programs

 ESSENTIAL ORGANIZATIONS & SUPPORT

Government Agencies:

Ministry of Aliyah and Integration (Misrad HaKlita)

ï           Your primary government support agency

ï           Personal integration counselor assigned to each family

ï           Financial benefits administration

ï           Ulpan registration

ï           Employment assistance

ï           Social services referrals

Bituach Leumi (National Insurance Institute)

ï           Social security benefits

ï           Health insurance contributions

ï           Maternity benefits (kitzvat leidah)

ï           Child allowances (kitzvat yeladim)

ï           Unemployment benefits

ï           Disability stipends

ï           Retirement pensions

ï           Contact: *6050

ï           Online account management available

Ministry of Interior

ï           Teudat Zehut issuance

ï           Address changes

ï           Family status updates

ï           Document certification

Non-Profit Organizations:

**Nefesh B'Nefesh **(North American & UK Olim)

ï           Website: https://www.nbn.org.il

ï           Pre-aliyah guidance and flight coordination

ï           Post-aliyah support services

ï           Employment assistance

ï           Community building

ï           Legal consultation

ï           Financial planning workshops

ï           ANNUAL MEGA EVENT and regional events

ï           English-speaking staff

ï           Active throughout Israel

Jewish Agency for Israel

ï           Global aliyah coordination

ï           Pre-aliyah seminars

ï           Shlichim (representatives) worldwide

ï           Youth programs

ï           Partnership2Gether community connections

ï           Continuing support in Israel

Qualita (formerly AACI - Association of Americans & Canadians in Israel)

ï           Social and professional networking

ï           Legal advice

ï           Tax consultation (US-Israel tax issues)

ï           Educational programs

ï           Cultural events

ï           Regional branches

Tzofim (Israeli Scouts)

ï           Great for kids' integration

ï           Hebrew immersion through activities

ï           Social connections

ï           Nationwide organization

 MISRAD HAKLITA BRANCH LOCATIONS

**Jerusalem Office: https://www.gov.il/en/departments/bureaus/aliyah_and_integration_jerusalem

ï           Hours: Sunday, Monday, Wednesday, Thursday: 08:30-13:30

ï           Monday, Wednesday: 15:00-18:00

ï           Tuesday: 08:30-13:00 (urgent situations only)

Find All Branches: https://www.nbn.org.il/life-in-israel/government-services/government-office-locations/misrad-haaliyah-vhaklita/

What to Bring to Appointments:

ï           Teudat Oleh

ï           Teudat Zehut

ï           Original documents for any claims

ï           All appointments require prior phone coordination with counselor

Services Available:

ï           Changes in immigrant certificates (marital status, family composition, name changes)

ï           Professional guidance for licensed professions

ï           First steps explanation

ï           Returning citizen status eligibility

ï           Guaranteed minimal income applications

ï           Employment assistance and course referrals

ï           Lone soldier grants

ï           Certificate issuance

ï           Bank account details registration

ï           Ulpan referrals

ï           Social worker consultations

ï           Public housing documentation

 DETAILED FIRST WEEK CHECKLIST

Days 1-2: CRITICAL PRIORITIES

At the Airport:

ï           ☐ Collect Teudat Oleh at Immigration

ï           ☐ Receive Sal Klita prepaid card (₪3,000-3,500)

ï           ☐ Choose Kupat Cholim at registration desk OR get forms for later

ï           ☐ Get "Note of Future Bank Account" form

ï           ☐ Purchase Israeli SIM card at airport (or wait for better deal in city)

ï           ☐ Exchange some cash if needed (ATMs often better rates than airport exchange)

ï           ☐ Activate Israeli phone number for future contacts

First Evening/Day:

ï           ☐ Rest and adjust to time difference

ï           ☐ Use prepaid card for immediate needs: groceries, transportation

ï           ☐ Locate nearest grocery store (supermarket or makolet)

ï           ☐ Find pharmacy (beit merkachat) location

ï           ☐ Identify closest bus stops or train station

ï           ☐ Begin understanding neighborhood layout

Days 3-4: ESSENTIAL REGISTRATIONS

Banking (MOST URGENT):

ï           ☐ Research which bank to choose (compare Olim benefits)

ï           ☐ Call bank to schedule appointment or walk in early morning

ï           ☐ Bring all required documents (see banking section)

ï           ☐ Open account and make small deposit to activate

ï           ☐ Get temporary checks or debit card

ï           ☐ Obtain bank letter with account details for Misrad Haklita

ï           ☐ Set up online banking access

ï           ☐ Download bank app

ï           ☐ Understand fee structure and Olim benefits expiration date

Health Insurance (if not done at airport):

ï           ☐ Finalize Kupat Cholim choice (research clinic locations near you)

ï           ☐ Register at Israel Post or Kupat Cholim office

ï           ☐ Bring Teudat Zehut and Teudat Oleh

ï           ☐ Receive temporary insurance card

ï           ☐ Find nearest clinic location

ï           ☐ Register online account with chosen Kupat Cholim

ï           ☐ Download Kupat Cholim app

ï           ☐ Understand supplementary insurance options (can add later)

Mobile Phone (if not done at airport):

ï           ☐ Compare plans at multiple carriers

ï           ☐ Check for Olim discounts

ï           ☐ Purchase SIM and activate service

ï           ☐ Set up Israeli phone number for all registrations

ï           ☐ Test data and calling

ï           ☐ Add emergency numbers to contacts

Days 5-6: GOVERNMENT APPOINTMENTS

Misrad Haklita:

ï           ☐ Call *2994 to schedule first appointment with counselor

ï           ☐ May be scheduled within days or 1-2 weeks depending on location

ï           ☐ Prepare questions about benefits, ulpan, employment

ï           ☐ Bring bank account letter

ï           ☐ Bring all identity documents

ï           ☐ Register bank details for Sal Klita payments

ï           ☐ Get information about ulpan registration

ï           ☐ Ask about rental assistance application

ï           ☐ Clarify employment support services

ï           ☐ Get counselor's direct contact information

Teudat Zehut (if not received at airport):

ï           ☐ Visit Ministry of Interior office

ï           ☐ Bring passport, Teudat Oleh, passport photos

ï           ☐ Fill out application

ï           ☐ Temporary receipt allows you to function until card arrives

ï           ☐ Card arrives by mail in 2-4 weeks typically

ï           ☐ Register your address for proper mail delivery

Personal Account Setup:

ï           ☐ Create online account at gov.il portal

ï           ☐ Register with Teudat Zehut number

ï           ☐ Download confirmation

ï           ☐ Explore available services

ï           ☐ Set up mobile access

Days 7: INTEGRATION & COMMUNITY

Ulpan Planning:

ï           ☐ Discuss ulpan options with Misrad Haklita counselor

ï           ☐ Schedule placement test (if required)

ï           ☐ Understand course schedule and location

ï           ☐ Plan childcare if needed (can affect ulpan choice)

ï           ☐ Mark attendance requirements clearly

ï           ☐ Note course start date

Community & Networking:

ï           ☐ Join city-specific Olim Facebook groups

ï           ☐ Join local community WhatsApp groups

ï           ☐ Attend Olim social events if available

ï           ☐ Connect with other recent Olim in area

ï           ☐ Visit local synagogue/community center

ï           ☐ Introduce yourself to neighbors

Practical Setup:

ï           ☐ Get Rav Kav (rechargeable transit card) at any station

ï           ☐ Download Moovit app for public transportation navigation

ï           ☐ Download Waze app for driving directions

ï           ☐ Locate nearest: shuk (market), post office, bank branch

ï           ☐ Learn bus/train routes for common destinations

ï           ☐ Understand Shabbat schedules (public transport stops)

ï           ☐ Find laundromat or understand building washing machine

ï           ☐ Locate recycling bins/trash collection schedule

Documentation:

ï           ☐ Make copies of all important documents

ï           ☐ Start organized filing system for Israeli paperwork

ï           ☐ Scan documents to cloud storage

ï           ☐ Create list of important contacts and numbers

ï           ☐ Save all receipts for potential reimbursement

Financial Setup:

ï           ☐ Confirm first Sal Klita payment received in bank

ï           ☐ Budget for first month expenses

ï           ☐ Understand currency exchange options

ï           ☐ Learn about Bit payment system (popular in Israel)

ï           ☐ Set up bill payment methods

 CRITICAL TIPS & WARNINGS

Financial Warnings:

ï           Bank fee waivers for Olim are TEMPORARY (typically 6-12 months) - plan for increases

ï           Credit cards function differently in Israel - often treated as deferred payment with interest

ï           "Minus" (overdraft) has HIGH interest rates (7-12%) - avoid if possible

ï           Always ask for Olim discounts at banks, phone companies, etc.

ï           Keep receipts for all Sal Klita-related expenses for potential audits

Bureaucracy Survival:

ï           Israel runs on documentation - save EVERYTHING

ï           Make copies before submitting originals anywhere

ï           Government offices operate Sunday-Thursday only

ï           Best times to visit offices: Tuesday-Thursday mornings

ï           Expect lines - bring water, snacks, patience

ï           "Protekzia" (connections) help but aren't required

ï           Be persistent but polite with bureaucracy

ï           Join Olim groups for shared experiences and advice

Cultural Adjustment:

ï           Israelis are direct - not rude, just straightforward

ï           "Dugri" culture means honest, sometimes blunt communication

ï           Personal space norms differ from Western countries

ï           Hebrew name usage common even in English conversations

ï           Shabbat observance varies widely by neighborhood

ï           Friday afternoons: everything closes for Shabbat (businesses, public transport)

ï           Saturday night: everything reopens (Motzei Shabbat)

Daily Life:

ï           Grocery shopping: Shuk (market) for fresh produce (much cheaper than supermarkets)

ï           Supermarket chains: Shufersal, Rami Levy, Yeinot Bitan, Mega, Victory

ï           Corner stores (makolet) convenient but more expensive

ï           Cash still common especially at markets and small shops

ï           Credit cards widely accepted but not universal

ï           Many stores close by 7-8pm except major malls

ï           Thursday evenings busy (pre-Shabbat shopping)

Safety & Security:

ï           Israel is generally very safe for personal crime

ï           Always aware of security situation (updates via apps like Red Alert)

ï           Bomb shelters ("mamad" or "miklat") in all buildings

ï           Know your shelter location

ï           Follow Home Front Command instructions

ï           Security checks at malls/public places are routine

ï           Unattended bags taken very seriously

ï           Register with your embassy

Health & Wellness:

ï           Tap water safe to drink everywhere

ï           Summer heat intense (May-September) - hydrate constantly

ï           Sun protection essential year-round

ï           Emergency rooms (Tipat Chaim) extremely busy - expect long waits

ï           Urgent care centers ("Terem") faster for non-emergencies

ï           Ambulance service costs money (Magen David Adom)

ï           Mental health services covered by Kupat Cholim

Language Tips:

ï           Download Google Translate with Hebrew offline

ï           Learn Hebrew alphabet - essential for reading signs, addresses

ï           Most young Israelis speak English

ï           Government clerks may speak limited English - bring translator friend if needed

ï           Medical terms especially important to learn

ï           Bus drivers often speak minimal English

ï           Restaurant menus often English-available in cities

 COMPREHENSIVE CONTACT DIRECTORY

Emergency Services:

ï           **Police: **100

ï           **Ambulance (Magen David Adom): **101

ï           **Fire Department: **102

ï           **Home Front Command: **104

ï           **Emergency Hotline (All Services): **112 (works from mobile phones)

Government Hotlines:

ï           Ministry of Aliyah Integration: *2994

ï           Bituach Leumi (National Insurance): *6050

ï           Citizens' Information Center: *5678

ï           *Ministry of Interior: **3450

ï           Tax Authority (Mas Hachnasa): *4954

ï           *Passport Authority: **3450

Utilities:

ï           Electric Company (Hevrat Chashmal): 103

ï           **Water Authority: **Varies by city

ï           Natural Gas Emergency: 104

ï           **Municipal Services: **106 (general city hotline)

Transportation:

ï           Egged Bus Information: *5888 or 03-6948888

ï           Dan Bus Information: *5678 or 03-6394444

ï           Israel Railways: *5770 or 03-6117000

ï           **Gett Taxi: **Download app

ï           **Yango Taxi: **Download app

Banking Hotlines:

ï           Bank Hapoalim: *2407

ï           Bank Leumi: *5522

ï           Discount Bank: *4499

ï           Mizrahi Tefahot: *5700

 ESSENTIAL HEBREW PHRASES - EXPANDED

Basic Greetings:

ï           **Shalom **- Hello / Peace / Goodbye

ï           **Boker tov **- Good morning

ï           **Erev tov **- Good evening

ï           **Laila tov **- Good night

ï           **Ma shlomcha? **(m) / **Ma shlomech? **(f) - How are you?

ï           **Beseder **- Okay / Fine

ï           **Tov me'od **- Very good

Politeness:

ï           **Toda **- Thank you

ï           **Toda raba **- Thank you very much

ï           **Bevakasha **- Please / You're welcome / Here you go

ï           **Slicha **- Excuse me / Sorry

ï           **Ani mitztaer **(m) / **Ani mitztaeret **(f) - I'm sorry

Essential Questions:

ï           **Ken **- Yes

ï           **Lo **- No

ï           **Eizo **- Where?

ï           **Matai **- When?

ï           **Kama **- How much / How many?

ï           **Lama **- Why?

ï           **Ma **- What?

Language Help:

ï           **Ani lo medaber Ivrit **- I don't speak Hebrew

ï           **Ata medaber Anglit? **(m) / **At medaberet Anglit? **(f) - Do you speak English?

ï           **Ani lo mevin **(m) / **Ani lo mevina **(f) - I don't understand

ï           **Efshar be'Anglit? **- Is English possible?

ï           **Yoter le'at, bevakasha **- Slower, please

Shopping:

ï           **Kama ze oleh? **- How much does this cost?

ï           **Yakar midai **- Too expensive

ï           **Yesh lachem...? **- Do you have...?

ï           **Ani rotzeh **(m) / **Ani rotzah **(f) - I want

ï           **Hamishkol? **- The weight?

ï           **Kilo **- Kilogram

ï           **Sackit **- Bag

Directions:

ï           **Eifo...? **- Where is...?

ï           **Yashar **- Straight

ï           **Yamina **- Right

ï           **Smola **- Left

ï           **Karov **- Near / Close

ï           **Rachok **- Far

ï           **Kan **- Here

ï           **Sham **- There

Places:

ï           **Beit cholim **- Hospital

ï           **Beit merkachat **- Pharmacy

ï           **Makolet **- Convenience store / Grocery

ï           **Shuk **- Market

ï           **Kupat cholim **- Health clinic

ï           **Bank **- Bank (same word!)

ï           **Iriya **- City hall / Municipality

ï           **Tachanat otobus **- Bus station

ï           **Tachanat rakevet **- Train station

Time:

ï           **Hayom **- Today

ï           **Machar **- Tomorrow

ï           **Etmol **- Yesterday

ï           **Achshav **- Now

ï           **Od me'at **- Soon / In a little while

ï           **Rega **- Moment / Wait

ï           **Yom rishon **- Sunday (first day)

ï           **Yom sheni **- Monday (second day)

ï           **Shabbat **- Saturday (Sabbath)

Common Phrases:

ï           **Eize kef! **- How fun! / Great!

ï           **Sababa **- Cool / Great (slang)

ï           **Yalla **- Let's go / Come on (from Arabic)

ï           **Chaval al hazman **- Awesome / Amazing

ï           **Ein ba'aya **- No problem

ï           **Hakol beseder **- Everything's okay

ï           **Beseder gamur **- Completely fine / Absolutely okay

ï           **Lo nora **- Not terrible / It's okay

ï           **Achla **- Excellent / Awesome (slang)

 MONTH-BY-MONTH TIMELINE

Month 1:

ï           Survival mode: Bank, health insurance, phone, housing

ï           First Sal Klita payments arrive

ï           Begin settling into neighborhood

ï           Start basic Hebrew learning

Months 2-3:

ï           Register and begin ulpan

ï           Explore employment options

ï           Join community activities

ï           Deepen social connections

Months 4-6:

ï           Continue ulpan intensively

ï           Begin job search if ready

ï           Complete initial absorption period

ï           Plan for next phase

Months 7-12:

ï           Continue advanced ulpan (maintain attendance for payments!)

ï           Active employment or advanced education

ï           Apply for rental assistance

ï           Fully integrated into daily life

Year 2+:

ï           Professional establishment

ï           Potential home purchase (using Olim benefits)

ï           Deep community roots

ï           Hebrew fluency growing

ï           Giving back to newer Olim

Welcome home to Israel! This first week is intense, but you're beginning an incredible journey. Take it one day at a time, ask for help often, and remember - every Israeli was once new here too. You've got this!

B'hatzlacha (Good luck) and enjoy every moment of building your new life!

Updated on: 02/02/2026